Basic FAQ

• Where can I download the app?
• Is the app free?
• When can I start using the textbook?
• Is payment required?
• Is there a limit to how many times I can download a textbook?
• Number of devices you can use simultaneously
• Can I download lecture videos?
• What is the course period?
• Which devices can I use?
• Do you offer physical textbooks?
• Can total beginners learn Korean through this app?
• Does the subscription include a tablet?

App Features FAQ

• Can I back up my handwritten notes?
• Can I export downloaded textbooks?
• I want to see the lesson and the practice page side by side, but they’re not aligned.
• Is my handwriting saved?

Other FAQ

• I got a message: “The token has expired already.”
• I suddenly got logged out of My Classroom.
• My textbook isn’t showing up in the app!
• Which tablet do you recommend?
• My lecture videos won’t play.
• I’m experiencing heavy buffering. Any tips?

🌐 Do you have suggestions for improving the app?

<aside> 💡 We’d love to hear from you anytime! Just use the link below to share your feedback — we’ll take a close look and keep working to make the app even better.

**Submit App Feedback**

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